Out-of-network insurance benefits
Your plan may still help pay for care.
If Drive Mental Health is not in-network with your insurance plan, you may have out-of-network benefits that reimburse part of the cost. Drive Mental Health uses Deputy Care to help you check benefits before care and simplify eligible claims afterward.
Check your plan
Benefit information and reimbursement estimates are not guarantees of coverage or payment. Your insurance plan makes the final determination when it processes a claim.
First, check in-network options
Drive Mental Health participates with many plans from:
If you have one of these insurers, our care coordinator can review whether the practice participates with your specific plan and behavioral health network before you attend a clinical appointment.
If your plan is not in-network, checking the specific policy is the clearest next step. A company name by itself does not tell us whether a particular policy includes out-of-network reimbursement.
How out-of-network care works
Clear information before you decide.
Check your benefits
Use the secure benefits check to review the available deductible, coinsurance, and estimated reimbursement information before you attend care.
Review the numbers
Consider Drive Mental Health’s fee alongside the benefit estimate. Some plans reimburse a portion only after an out-of-network deductible has been met.
Choose whether to proceed
There is no obligation to schedule. If you move forward and your plan is eligible, you may be able to pay an estimated portion of the fee at the time of your appointment rather than wait for reimbursement.
Track claims and reimbursement
For eligible plans, the billing service can submit and track claims while showing the amount paid by the insurer and any balance that remains your responsibility.
About insurance company names
You do not need to find your insurer in a giant list.
Out-of-network benefits are determined by the specific policy, not just the logo on the insurance card. A secure policy-specific benefits check is more useful than an exhaustive list that can imply coverage we have not verified.
What if my insurer is not listed here?
Use the secure benefits check once it is activated. Out-of-network benefits depend on the specific policy, so checking the policy is more useful than a long list of insurance company names.
Does an out-of-network estimate guarantee reimbursement?
No. Estimates are based on the benefit information available before care. Your plan determines coverage and reimbursement when it processes each claim.
Do all insurance plans include out-of-network benefits?
No. Many HMO, EPO, government, and other plans do not include out-of-network benefits. The checker can help you review the benefits available under your specific policy.
Can I receive documentation for an out-of-network claim?
For eligible plans, the available workflow may include claim submission and reimbursement tracking. Our care coordinator can explain the available process before you attend a clinical appointment.
Not sure where to start?