Terms of Use

Acceptance of These Terms

By accessing or using DriveMentalHealth.com, you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the website.

Drive Mental Health may revise these terms periodically. Continued use of the website after revised terms are posted means you accept the updated terms.

Informational Website Only

The website provides general information about Drive Mental Health, psychiatric services, medication management, insurance participation, and mental health topics. Website content is provided for general informational purposes and is not individualized medical advice, diagnosis, or treatment.

Do not disregard or delay seeking professional medical advice because of information you read on this website.

No Provider-Patient Relationship

Visiting the website, submitting a form, sending a message, requesting an appointment, or participating in a free consultation does not create a provider-patient relationship with Drive Mental Health or any clinician.

A provider-patient relationship begins only after Drive Mental Health accepts you for clinical care and the required intake and consent process is completed. Clinical services are governed by separate practice policies, informed-consent documents, and applicable law.

Emergencies and Crisis Services

Website forms, email, text messaging, and routine administrative messages are not monitored continuously and should not be used for urgent or emergency needs.

Scheduling, Insurance, and Services

Appointment requests are subject to availability, clinical fit, licensing requirements, and completion of required administrative steps. Submitting information or scheduling a consultation does not guarantee acceptance for treatment.

Insurance information on the website is general. Participation, eligibility, benefits, deductibles, copays, coinsurance, authorizations, and coverage vary by plan. Benefits verification is not a guarantee of payment, and the health plan makes the final coverage determination when a claim is processed.

Descriptions of services and areas of care do not promise a diagnosis, medication, prescription, or other specific treatment. Recommendations depend on an individual psychiatric evaluation.

Communications and SMS

If you voluntarily provide contact information, Drive Mental Health may respond by phone, email, or text as permitted by law and consistent with your choices.

If you opt in to text messages, message frequency varies and message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing goods or services. Reply STOP to opt out and HELP for assistance.

Electronic communications can carry privacy and security risks. Do not use ordinary website forms, email, or text messaging to send information you consider highly sensitive unless Drive Mental Health has directed you to an appropriate secure method.

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Drive Mental Health, you may receive messages related to the following:

• Appointment reminders
• Customer care SMS

3. Message Frequency

Message frequency may vary. You may receive messages regarding your appointments or customer care. The number of messages may vary based on need.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if a message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Drive Mental Health by submitting an online form.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you experience any issues, reply with the keyword HELP or contact us at Admin@DriveMentalHealth.com.

Additional option: If you do not wish to receive SMS messages, do not check the SMS consent box on our forms.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting STOP.
• For assistance, text HELP or visit our Privacy Policy and Terms of Use pages.
• Message frequency may vary.

Acceptable Use

You agree not to:

• Use the website for unlawful, fraudulent, threatening, abusive, or harmful activity.
• Attempt to interfere with the website's operation, security, or availability.
• Attempt to gain unauthorized access to accounts, systems, records, or data.
• Introduce malicious code, automated scraping, or excessive requests that disrupt the website.
• Misrepresent your identity or submit information on another person's behalf without authorization.

Intellectual Property

The website's text, design, branding, graphics, logos, and other content are owned by or licensed to Drive Mental Health and are protected by applicable intellectual-property laws.

You may view and print website content for personal, noncommercial use. You may not reproduce, distribute, modify, publish, sell, or exploit website content without prior written permission, except as permitted by law.

Third-Party Services

The website may link to scheduling, telehealth, payment, insurance, social-media, or other services operated by third parties. Drive Mental Health does not control those services and is not responsible for their content, availability, security, or privacy practices.

Your use of a third-party service is governed by that service's own terms and privacy policies.

Website Disclaimers

The website and its content are provided on an "as available" basis. To the fullest extent permitted by law, Drive Mental Health disclaims warranties concerning the website's uninterrupted availability, accuracy, completeness, or suitability for a particular nonclinical purpose.

To the fullest extent permitted by law, Drive Mental Health will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of, or inability to use, the website.

Governing Law and Changes

These Terms of Use are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any dispute concerning these website terms will be handled in a court of competent jurisdiction, subject to applicable law.

We may update these terms periodically. The revised version will be posted on this page with an updated effective date.

If any provision is found unenforceable, the remaining provisions will remain in effect.

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